Why choose TigerNet
Born out of a need to ensure professional and quality aftersales support, TigerNet was formed in 1996 as a ‘Services & Support’ company. We initially worked with key business partners and a small number of direct clients to provide a level of support that mission critical business application servers demanded.
Over the last 20 years, TigerNet has developed and refined its product services and support packages to meet the demanding growth for Internet and Cloud based solutions.
With real experience, real knowledge and a proven track record, we are in an enviable position.
Why not call us today to discuss your needs or browse our websites for further details.
Is to provide, robust and reliable cost effective services and solutions, backed by quality support from dedicated personnel at a price that suits everyone.
Dealing with TigerNet means
- Security – We are a proven and respected IT Support Company with over 20 years experience
- Choice – All our products are flexible and can be tailored to suit your needs
- Benefits –Clear benefits not just features
- Clarity – No “Techie” speak, just plain english and simple pricing
- Assistance & Support – We offer full assistance & support pre & post implementation
We don’t stop there, we are constantly revieweing and revising our product portfolio to ensure that we always offer ‘Best in Class’ products and more importantly, products that you, our clients want
With 20 years experience in providing core business benefits and with a vast array of customer references, we have a proven record in delivering the right solution
At Tigernet we are always looking at the next generation of products, reviewing and selecting those that will provide measureable business benefits to our customers
We provide solutions to your problems and relish the challenges of delivering a solution that work at a price to fit your budget.
Customer Support has always been our principal focus and our standards are testiment to that. We put customer care first every time
We take pride in our support and monitor our delivery against strict targets
- Response Times Cat 1 < 1hr 97%
- Response within Contract 99%
- Telephone Answer Time within 10 sec 88%
- Customer Survey Happiness 96%
Our Products and Services
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